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Privacy Policy

A legal disclaimer

Effective Date: 29 August 2026

At Bestofry, a brand of Rajmani Metal Industries, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase products through our website.

1. Information We Collect

When you place an order or interact with our website, we may collect information such as:

  • Full name

  • Mobile number

  • Email address

  • Billing and shipping address

  • Order and purchase details

  • Payment-related information

  • Information you provide when contacting our customer support

Payment information is processed through secure third-party payment gateways. We do not intentionally store your complete debit card, credit card, UPI, or banking credentials on our servers.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm payments and transactions

  • Communicate with you regarding your order

  • Provide customer support

  • Send important service-related notifications

  • Improve our products, website, and customer experience

  • Prevent fraud, misuse, or unauthorized transactions

  • Comply with applicable legal and regulatory requirements

3. Payment Policy

Bestofry accepts prepaid orders only.

Orders must be paid in full at the time of purchase through the payment options made available on our website.

Cash on Delivery (COD) is not available.

An order will be processed for dispatch only after successful confirmation of payment.

4. No Return / No Exchange Policy

All orders placed on Bestofry are final and are not eligible for return or exchange, subject to applicable consumer laws and statutory rights.

We therefore request customers to carefully review the product description, specifications, size, capacity, colour, and other product details before placing an order.

If a product is received damaged, defective, incorrect, or materially different from the product ordered, please contact our customer support team within the specified period mentioned on our website/order documentation, along with photographs or other relevant evidence.

Any resolution for such cases will be handled in accordance with our applicable policies and legal obligations.

5. Sharing of Information

We may share necessary information with trusted third parties who assist us in operating our business, including:

  • Payment gateway providers

  • Shipping and logistics partners

  • Technology and website service providers

  • Customer support and communication service providers

  • Government authorities or regulatory bodies where required by law

We do not sell or rent your personal information to third parties for their independent marketing purposes.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and provide a better shopping experience.

You may adjust your browser settings to manage or disable cookies. Certain website features may not function properly if cookies are disabled.

8. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, or other technology providers. These services may process information according to their own privacy policies.

Bestofry is not responsible for the privacy practices of independent third-party websites or services.

9. Marketing Communications

With your consent, we may use your contact information to send promotional offers, product updates, or other marketing communications.

You may opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

10. Children's Privacy

Our website is not intended for children under the age of 18 to make purchases independently. We do not knowingly collect personal information from children for the purpose of processing independent purchases.

11. Your Information and Requests

You may contact us to request information regarding the personal data we hold about you or to request correction or updating of inaccurate information, subject to applicable laws and reasonable verification requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable laws.

Any updated version will be published on this page with the revised effective date.

13. Contact Us

If you have questions regarding this Privacy Policy, your personal information, or an order, please contact us through the contact details provided on the Bestofry website.

Bestofry
A brand of Rajmani Metal Industries

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